Our fast response promise delivers an average arrival time of 45 minutes within a 25-mile radius of Birmingham, with 89% of city callouts reached within 40 minutes.
Our performance tracking for Q3 2024 showed we were 7 minutes faster than industry averages according to independent Transport Response metrics.
A.M. Engineering provides nationwide coverage with strategically placed recovery units throughout the UK.
Priority Response Zones (45-minute target):
- West Midlands metropolitan area
- M5/M6/M42 corridor
- Birmingham and surrounding 25-mile radius
- Worcestershire
- Coventry and Warwickshire
Standard Response Zones (60-minute target):
- All major motorways and A-roads within 100 miles of Birmingham
- East Midlands
- North West England
- South West Midlands
Extended Coverage Areas (60-90 minute target):
- All other UK mainland locations
Our dispatch system automatically finds the nearest available recovery unit with the right capabilities for your specific vehicle and situation. Live tracking allows you to monitor your recovery specialist’s approach in real time through our text message service.
Contact A.M. Engineering Vehicle Recovery
For immediate help with vehicle breakdowns or accidents, contact our 24/7 emergency line:
01527 833 748
When calling, please have the following information ready if possible:
- Your exact location (road name, landmarks, or what3words address)
- Vehicle details (make, model, registration)
- Nature of the breakdown or accident
- Any special circumstances (hazardous conditions, passengers, etc.)
If your vehicle cannot be fixed right away, we can arrange for a hire car or other transportation as part of our onward travel policy.
Our advanced location services can help pinpoint your position accurately, especially useful when you’re in an unfamiliar area or rural location.
We accept all major payment cards and can provide receipts for insurance claims or business expenses.